City Government of Taguig

Medical Assistance Management System

Compassionate and responsive medical support for every Taguigeno.

Medical Assistance Office

Responsive, Compassionate, and Equitable Care

Since 2010, the Medical Assistance Office has delivered reliable community support focused on timely care, accessible services, outreach, and readiness during citywide activities.

City Government of Taguig
Medical Assistance hero graphic

How It Works

How To Request Medical Assistance

Complete Patient Information illustration
1

Complete Patient Information

Fill in all required profile and contact fields to unlock medical assistance features.

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2

Open Dashboard Overview

After profile completion, use Dashboard to view profile progress, request summaries, and current QR booking state.

Download Patient QR illustration
3

Download Patient QR

Generate your personal patient QR from your account for quick identification during service processing.

Choose Assistance Type illustration
4

Choose Assistance Type

Open Assistance Request and select the category that matches your case.

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5

Enter Request Details

Provide patient details, contact, facility, purpose, and related notes for the request.

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6

Review Required Documents

Check requirement categories for the selected assistance type before uploading.

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7

Upload Requirement Files

Upload clear PDF, JPG, or PNG files (max 5MB each) per requirement category.

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8

Submit for Assessment

Submit only when all required categories have files. Once submitted, uploads are locked.

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9

Track Assistance Status

Monitor progress through Pending, Under Evaluation, Approved, For Release, Released, Rejected, or related final states.

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10

Book Appointment Slot

Go to Appointment, pick an ongoing schedule, and generate your booking QR pass for Love Caravan services.

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11

Follow Booking Rules

Only one active booking is allowed. Rebooking is limited to 3 attempts within 24 hours, with day and slot conflict checks.

Manage Appointment QR illustration
12

Manage Appointment QR

Download your appointment QR pass template, and cancel with reason when needed so your status updates correctly.

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13

Review Full History

Use History to review assistance records, medical records, event registrations, and status outcomes in one timeline.

Vision and Mission

Vision

To be the leading provider of responsive and compassionate medical assistance in Taguig, ensuring equitable access to quality healthcare services, fostering wellness, and uplifting the health standards of every resident.

Mission

The Medical Assistance Office of Taguig is dedicated to safeguarding community health through efficient service delivery anchored on compassion, integrity, and operational excellence.

How the office delivers the mission

Service pillars

  • Efficient Patient Care - prompt triage, medical assessment, and facilitation of assistance for hospital bills, procedures, and emergency needs.
  • Accessible Medical Support - provision of medicines and treatment facilitation for residents in need.
  • Community Health Outreach - medical missions and outreach activities for underserved communities.
  • Event Medical Readiness - frontline medical support in citywide activities and gatherings.
  • Specialized Health Programs - free circumcision, dental care for children, and expanded partner services such as Dental Kids International.
  • Professional Excellence - compassion, integrity, and efficiency in all service delivery points.

Love Caravan Services

Available services: Medical, dental, diagnostics, laboratory, and partner programs delivered during Love Caravan missions.
1

Medical Consultation

  • Medical checkup
  • Doctor assessment
2

Dental Services

  • Dental checkup
  • Tooth extraction
  • Fluoride application (ages 1 to 10)
3

Diagnostics Van

  • X-ray
  • ECG
  • Ultrasound - upper abdomen
  • Ultrasound - lower abdomen
  • Ultrasound - whole abdomen (WAB)
  • Hepatobiliary tree (HBT)
  • Kidneys, urinary bladder (KUB)
  • Kidneys, urinary bladder, prostate (KUBP)
  • Bio-Physical Scoring (BPS)
  • Pelvic ultrasound (pregnant, 4-7 months)
  • Pelvic ultrasound (non-pregnant)
4

Laboratory

  • Complete Blood Count (CBC)
  • Platelet count
  • Random Blood Sugar (RBS)
  • Blood typing
  • Urinalysis
5

Nutrition Services

  • Cooking demo on low-cost recipe
  • Lecture on Pinggang Pinoy

Limited to 50 participants. Priority to pregnant and lactating mothers and parents of nutritionally at-risk children.

6

Agriculture

  • Distribution of fresh fruits and vegetables harvested from Taguig Urban Garden
7

PhilHealth Registration

  • For seniors, PWDs, and pregnant women (open to all)
8

Other Services

  • Free medicines
  • Free hearing aid
  • Birthday cash gift inquiry
Important reminder: Maintenance medication will not be available at the Love Caravan. It will be delivered to your home or can be claimed at health centers. For those not yet listed as recipients for house-to-house distribution, please coordinate with TCISS representatives present at the Love Caravan or in every barangay.

Love Caravan Schedules

Araw Oras Barangay Venue
No schedules available right now.

Schedules are subject to change. Please check official announcements for updates.

Quick FAQ

It safeguards community health through patient care, accessible medical support, outreach missions, event medical readiness, specialized programs, and professional service standards.

A community service delivery initiative that provides free medical checkups, diagnostics, dental services, laboratory tests, and assistance programs subject to requirements.

Barangay indigency, valid ID, and hearing test or medical certificate from ENT (photocopy).
Tip: Use the topbar search to quickly locate terms like hearing aid, ultrasound, or outreach.